ADVOCACY Retain Our Services to Aggressively Advocate your Position and Represent you, to Achieve Timely Results, Immediate Service and Satisfaction from the Telephone Company or your Communications Vendor... and to make sure they finally Get It Right!
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HAVE THEY MISSED A CRITICAL DEADLINE? ARE THEY TELLING YOU STORIES THAT DEFY LOGIC? DO THEY CONNECT YOU TO A DIFFERENT REP EACH TIME YOU CALL AND EACH REP TELLS YOU A DIFFERENT AND CONFLICTING STORY? DO YOU NEED A SERVICE THAT THEY CLAIMED TO HAVE AND NOW TELL YOU THAT ITS SOMEHOW UNAVAILABLE NOW? Tell us what you think you need from the Phone Company or your Communications Vendor. Let us interpret your requirements and recommend the proper services, equipment and a course of action to get things working. We'll nursemaid the implementation. We'll contact the foremen. We'll insist you receive that callback that they promised you so many times. We'll see that they comply. We'll get you credit for out-of-service time and maybe some more credit as an apology to you. They'll move the Due Date up. They'll send out the Foreman to survey the job and meet us in advance. We'll make them make it happen on time. We'll get them to fix it right this time, even though it's never worked right since they connected it. Leave it to us to see the problems through. Three Decades of fighting on the front line and winning... ask our customers... we'll get it done... now!
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